GodSpunky Server Refund Policy
Thank you for choosing GodSpunky for your Minecraft server needs. We are committed to providing you with the best possible experience. In the event that you are not completely satisfied with your purchase, we offer a refund policy under 48 hours after purchase to ensure your peace of mind.
Eligibility for Refunds :
• Technical Issues: If you encounter technical issues that prevent you from accessing or using the purchased products or services.
• Unauthorized Purchase: If a purchase was made on your account without your consent or authorization.
Non-Refundable Items:
• Lifesteal Coins
• Lifesteal Money
• Lifesteal Kits
• Any Pearks on any game modes
Refund Process :
• Email: [godspunkynetwork@gmail.com]
• Ticket System: [Contact Form/ Discord tickets]
• Discord: [Discord Server Link]
Provide Information:
a. Your Minecraft username
b. Transaction details (e.g., order number, date of purchase)
c. Reason for the refund request
d. Any relevant evidence or screenshots of issues encountered
Review and Processing :
Our support team will review your request within [5] business days and determine if you are eligible for a refund based on our policy. We may request additional information if necessary.
Refund Methods :
If your refund request is approved, the refund will be processed using the original payment method. Please allow [5] business days for the refund to reflect in your account.
Chargebacks and Disputes :
• Chargebacks: Initiating a chargeback with your payment provider without contacting our support team first may result in your account being permanently banned from our services.
• Disputes: If you believe you have been wrongly denied a refund, you may escalate the issue to our management team by emailing [Management Email Address].
Policy Changes :
GodSpunky reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying you through other means.
By continuing to use our services after any policy changes, you agree to be bound by the updated refund policy.
If you have any questions or concerns regarding this refund policy, please contact our customer support team for assistance.
Thank you for choosing GodSpunky for your Minecraft server needs. We appreciate your support and look forward to providing you with an exceptional gaming experience.
Sincerely,
Team GodSpunky
godspunkynetwork@gmail.com